• As a precautionary health measure for our staff in light of COVID-19, you may experience shipping delays. MORE DETAILS



Shipping policy

We provide free shipping to most of the countries in the world.

Ships Time

US: 7-10 Days

Europe : 10-15 Days

Canada : 7-15 Days

Asia : 10-15 Days

Australia : 10-15 Days

Other country :   20 Days

The Ships time is an estimate of when the item will leave our warehouse. While Voltrx works hard to ship every order as quickly as possible, items that are personalized, custom-configured, or more popular may have longer shipping times.

Occasionally, we will confirm shipping and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify you by email of the new shipping and delivery times.

We will ship the order within 3 business days after receiving your payment.  We will ship them to your shipping address you left, please make sure your address and receiver name are correct(Russian buyers,Please fill CORRECT receiver’s Full name(three parts)).

Normally your order will be shipped by DHL, it usually takes about 7-10 days to arrive in United States, Europe and other places all over the world.  If you want to choose your own carrier, please contact us.

For express, It’s really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.

Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn’t reach Russia. In this case, our customer service will provide you some instruction.

If you want to change shipping methods, please contact our customer service. If our customer service is not online after you place an order, please leave an order comment to us telling us what shipping option you need. Once our customer service get your message, we will check with you and if needed you may add shipping cost for express, but we will let you know.

A gentle reminder: you have the time to change the shipping option before we send out your package, usually the item will be send within 3 days after receiving your payment.

Normally, we ship out the order within 1-3 days after payment. There will be a tracking number after we ship the order, tracking number will be sent to your email,

Normally, if you have more than two orders within the same day, we will package and ship the products at the same address. If you need to ship separately, please leave a message to us when ordering. When your multiple orders are placed on different dates, please contact us in advance if you need to package and ship, otherwise we will ship according to our process.

The prices of all products on our website include shipping. We use DHL for delivery by default. For some areas beyond the scope of DHL delivery, we will use other courier companies to ship. If this results in increased transportation costs or extended delivery time, we will actively contact you to pay the freight and obtain your consent. If there is no additional cost, there is no significant increase in express delivery time, and we will no longer notify customers.

If the item is damaged or stolen, we will contact the corresponding courier company for compensation. Please cooperate with our complaint courier company and provide us with the complaint record number.

As COVID-19 has spread, the number of people shopping online is increasing. The efficiency of express delivery has generally slowed down. Flight volume is now reduced and all cargo is scheduled in sequence. You may experience shipping delays. We can not guarantee that your goods will be delivered on time, but we will do our best to let you receive the goods as soon as possible.